Firm revokes parking charge

Excel Parking campaign. Excel car park, George Street, Wakefield.'w0714c002
Excel Parking campaign. Excel car park, George Street, Wakefield.'w0714c002

A CAR parking company that issued a South Kirkby motorist with a £60 fine despite a machine fault has backed down.

Neil Wilson, of Brookfields, left his vehicle in the George Street car park, Wakefield, on August 4 and paid £4 for a pay and display ticket. But after entering his vehicle registration number he realised the number 60 was jammed on the machine and the last two digits of his registration had not been inputted.

Excel Parking, which runs the car park, issued him with a £60 fine and refused to back down after Mr Wilson explained the situation. But after the Express got involved, the charge was cancelled.

A spokeswoman said: “On the day in question, Mr Wilson did not enter his full vehicle registration mark (VRM) details and therefore, the automatic number plate recognition system was unable to match his pay and display ticket to his VRM and a parking charge notice was correctly issued. However, on writing to our central payments office team, Mr Wilson’s appeal should quite clearly have been upheld and the notice cancelled due to the fact that it is apparent that no other vehicle with a similar VRM entered the car park and that Mr Wilson did purchase a pay and display ticket.

“We can only apologise most sincerely to Mr Wilson for this error and advise that the notice has been cancelled with immediate effect.

Mr Wilson welcomed the decision.