Homes in Netherton are without gas or have been left with low gas pressure after water leaked into a main line this morning (Wednesday).
Engineers from Northern Gas Networks (NGN), are currently switching off all affected properties as a safety precaution.
Once this has been completed work will begin to extract the water from the main.
Russ Kaye, business operations lead for Northern Gas Networks, said: “Our engineers are working hard to get the gas back on as quickly as possible. We would like to apologise for any inconvenience caused and thank customers for their patience and co-operation while we work to restore the supply.
“In our experience of similar incidents, where water has got into our pipes, it could take at least two to three days to get people back on gas. We will, of course, keep everyone affected up to date on how long it’s likely to take and you’ll get more information on our website and on Facebook and Twitter.”
A community drop-in centre has been set up at Netherton Village Hall, Coxley Crescent, where we are providing support and answering questions. Hot food and drink, via a voucher system, is also available for those who are without gas.
Anyone wishing to find out more can also contact NGN's Customer Care Team on 0800 040 7766 (option 3).
We’ll also be providing updates on our website, Facebook and Twitter.
Anyone who smells gas or suspects carbon monoxide should call the National Gas Emergency Service on 0800 111 999. This line is in operation 24-hours a day, seven days a week.