DCSIMG

Care home told there is still ‘action needed’ to improve

MP Jon Trickett outside the job centre in Hemsworth.
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MP Jon Trickett outside the job centre in Hemsworth. h8929b224

A care home criticised for ‘failing’ its residents has been told it still needs to improve.

In May Hemsworth Park Care Home was told it must take immediate action after the Care Quality Commission (CQC) found it was providing inadequate care.

Inspectors said it was failing to meet the five national standards of quality and safety set by the health watchdog, which is a legal requirement.

Since then Four Seasons Ltd, which runs the home on Wakefield Road, Kinsley, said it has employed extra staff to make standards better for the 93 elderly or physically disabled adults.

But when inspectors returned in September they found mistakes were still being made, including the wrong information on residents’ record files and out-of-date medicine.

It praised the home for now meeting the correct standards for safeguarding people who use services from abuse and for its complaints.

But there was still “action needed” to improve the management of medicines, records and the care and welfare of residents.

In its report, which was published last week, the CQC said: “Care and treatment was not always planned and delivered in a way that was intended to ensure people’s safety and welfare.” It added that “people were not always protected against the risks associated with medicines”.

A spokeswoman for Four Seasons said: “We regret that the CQC’s latest inspection of Hemsworth Park identified that some aspects of the care provided were still not meeting the standards we expect to deliver and our residents are entitled to receive.

“Whilst, the CQC acknowledged that the home has taken steps to ensure long-term progression we accept that there are still areas requiring improvement. The wellbeing and comfort of residents is our priority and we have brought in extra resources and management to help support the team. We are continuing to work closely with the CQC to deliver our comprehensive improvement plan.”

 

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