Treatment at a South Kirkby care home was not planned and delivered to ensure people’s safety and welfare, a damning report has revealed.
Elderly residents were moved out of Stockingate Residential Home following a visit by inspectors in June.
Both the Care Quality Commission (CQC) and Wakefield Council carried out inspections at the home, which houses up to 25 elderly residents, including those with dementia.
Health watchdog the CQC , which investigated the 25-bedroom home, found it failed to ensure the care and welfare of people who use its services.
The CQC immediately referred to Environmental Health and commissioners at Wakefield Council and residents were moved to alternative accommodation while repairs were carried out.
The report said residents had told inspectors about a smell throughout the home.
It added: “One person told us they were properly cared for but said the premises were in need of improvement and they did not like the smell in the home.
The report said one resident told inspectors the home “stinks to high heaven and that’s not to live in.”
The report also said the home’s premises were not safe or sustainable.
Inspectors said the safety and suitability of the premises was added to the inspection after concerns were raised during their visit.
The report said: “We were concerned about the smell of the home on arrival.
“There was a strong unpleasant odour throughout the home, particularly noticable in the communal and corridor/landing areas.”
Inspectors said one resident showed them to their bedroom where some of the windows were “painted shut.”
The report said: “We noticed there was a stain on the ceiling. The person said told us when it had rained the water came through the ceiling and ran down the pull cord.
“The person said this had been repaired but they were worried it may happen again.”
Inspectors also found some of the windows in the home were not safely restricted in line with health and safety regulations to prevent people from opening them too wide.
They also found that water was too hot to touch after a temporary arrangement was put in place when the home’s boiler broke.
Inspectors added: “We checked the hot water taps were working in the communal bathrooms and in the bedrooms we looked in.
“We found there was a hot water supply, but in two bathrooms and one person’s bedroom this was too hot to touch and presented a risk of scalding.
“We found the temperature of the water in the bathrooms was well above the safe limit of 42C.”
Inspectors also said the care home manager had told them that the home’s lift had been identified by an engineer as “in need of urgent refurbishment.”
The report added: “We saw a worksheet from the engineer recommended refurbishment as the parts required were obsolete and the alarm could not be heard outside the lift area.
“This gave us concerns that should the lift fail to work this would significantly impact upon the care of people who were unable to use the stairs.”
Bosses at the home, which is run by private care provider Care Homes UK Ltd, were unavailable for comment when contacted by the Express.
The report also found the home met CQC standards in the following categories: consent to care and treatment, safeguarding people who use services from abuse and supporting workers.
But the CQC felt the need to take enforcement action regarding the care and welfare of people who use the services, the safety and sustainability of its premises and assessing and monitoring the quality of service provision.